Help finding and applying for a rental (RentConnect)

It's important to try your best to make a good impression when applying for a rental property. You may be competing for the property with several other people.

Some tips for making a good impression:

• be on time for appointments and open inspections
• dress neatly
• introduce yourself briefly and answer questions politely
• have a list of questions to ask about the property.

Once you find a rental property you like, you'll need to complete an application and attach supporting documentation.

The application form will list the supporting documents required, but usually you’ll be asked to provide proof of identification and proof of income.

Proof of identification

The application form will list the type and number of identity documents you need to provide. You will generally need to provide 100 points of identification, with at least 1 photo ID.

Proof of identification can include:

• a driver’s licence, passport, or photo identification card.
• birth certificate
• Medicare and/or Health Care Card
• Student card (issued by school, TAFE or university)
• Bank card or most recent bank statement in your name
• copies of utility bills in your name such as electricity or phone accounts—it’s best not to provide copies of overdue bills or final notices.

Proof of income

You’ll need to show proof that you can afford your rent and are able pay your rent on time. The required documents may vary from person to person, but in general, you may be asked to provide copies of:

• 2-3 recent payslips
• Centrelink or Department of Veterans’ Affairs   statement
• employment contract
• bank statement
• your last Notice of Assessment from the Australian Taxation Office (if you’re a contractor or self-employed).

It’s a good idea to gather this information before you start looking so when you find a suitable rental, you can apply straight away.

When applying for a rental property, you’ll be asked to provide the contact details for 1-2 referees.

Referees are people who can confirm your ability to pay rent and maintain a rental property.

If you have rented a property before

Provide contact details (name, email, phone number) of the property owner or tenancy manager from your last rental. You may also need to provide rent receipts or copies of your rental payment records.

If you are a first-time renter

You can provide personal references (e.g. employer, neighbours, friends, teachers, principals, community members) to show you will be a good tenant.

If your personal referee is someone you've stayed with, they could state whether you:

• paid board
• paid on time
• contributed to utility costs
• kept the home clean and tidy
• kept furniture and appliances in good condition.

Remember to let your referees know that they may be contacted. Most rental applications include a privacy consent form. This gives the property owner or manager permission to contact your referees.